Empowered Service Reps
Let customer service representatives focus on what matters. Get the best tools available to manage each phone call, email, or message with ease.
Productive technicians are happy and well paid technicians. Don't waste technician's time with preventable scheduling issues or sub-optimal routes and schedules.
Sending the right technicians at the right time, everytime, and keeping everyone in the loop is difficult but technology is the key.
Invest More in Customer Service, Not Marketing
Marketing can be a financial black hole. And traditional marketing is becoming less effective by the day because of the internet and social media. Earn business the old fashioned way and your customers will help do your marketing for you. ServiceBase can help.
Leverage Your Existing Process and Systems
ServiceBase works with the most popular email and contact management systems Gmail, G Suite, Outlook, and Office 365 or as a standalone system. Also, with QuickBooks Online, Xero, or paper service tickets.
Web-Based & Mobile Software for the Modern Era
No software to download. No mobile app to install. Find what you need on any device by clicking a link or tapping a button.
Apple's iPhone was just the beginning. Apple, Google, Microsoft, and Mozilla are all now investing heavily in a standard, shared technology platform, so tomorrow's customer experiences will be even better.
Start taking advantage today with ServiceBase.
Your Technology Partner
We are not a typical software company. We are a technology partner for small to medium sized HVAC service companies. Our software product is purpose-built for HVAC service companies who provide residential and light commercial HVAC service.
Moreover, we provide phone and onsite support and training to ensure our customers get the most out of our product and their existing processes and tools.