ServiceTitan alternative

A simpler ServiceTitan alternative built for commercial shops

ServiceTitan is powerful — and priced and built for the enterprise. ServiceBase gives smaller commercial HVAC/R and refrigeration shops the dispatch, work orders, and equipment history they actually need, with flat pricing and no per-tech fees.

Founder-led · Running in production since 2019 · Built in Austin, TX
Why shops look

When ServiceTitan is more than you need

ServiceTitan is a capable platform built for large, multi-branch operations — and it's priced like one. For a lot of commercial shops, that means per-technician pricing that climbs fast, long-term contracts, and a level of complexity that takes weeks to set up and a dedicated admin to run.

If you're a smaller commercial HVAC/R or refrigeration shop, you don't need an enterprise suite. You need to dispatch your crew, run clean work orders, keep the service history on every unit, and have it all work in the field. That's exactly what ServiceBase does — without the per-seat bill or the enterprise overhead.

How they compare

ServiceBase vs. ServiceTitan, at a glance

A fair, high-level look at where each one fits. ServiceTitan is built for the enterprise; ServiceBase is built for commercial shops that want simple and reliable.

ServiceBase
ServiceTitan
Pricing model
Flat, no per-tech fees
Per-technician, climbs with crew
Best fit
Smaller commercial shops
Large, multi-branch operations
Works offline
Offline-first by design
Cloud-dependent
Contract
Month-to-month
Typically long-term
Setup
Founder-led, days not weeks
Enterprise onboarding
Support
Talk to the person who builds it
Tiered support queue
What you get

The core of the job, without the enterprise weight

No per-tech fees

Flat pricing for your whole company. Add techs, dispatchers, and office staff without the bill climbing.

Dispatch & scheduling

See the whole crew's day on one board. Assign and rebalance jobs in seconds as calls come in.

Works offline

Walk-ins, freezers, rooftops, dead zones — the app keeps working and syncs when signal returns.

Equipment service history

Keep the full record for every unit, so techs walk in already knowing what's been done.

Up and running fast

Founder-led setup in days, not weeks. We bring your data over and train your crew personally.

No lock-in

Month-to-month, and your data is always yours to export. No long-term contract holding you hostage.

See it in action

The board your dispatcher lives in

Every job, every tech, every status — on one screen the office and field share.

ServiceBase — Dispatch boardCommercial HVAC/R
ServiceBase dispatch board, a simpler ServiceTitan alternative, showing commercial service jobs by status and technician
Questions

Common questions

Is there a cheaper alternative to ServiceTitan?
ServiceBase uses flat pricing with no per-technician fees and no long-term contract, which is often a better fit for smaller commercial HVAC/R and refrigeration shops than ServiceTitan's per-tech, enterprise pricing.
What's the best ServiceTitan alternative for small commercial shops?
ServiceBase is built specifically for smaller commercial HVAC/R and refrigeration contractors who want dispatch, work orders, and equipment history without enterprise complexity or per-tech fees.
Does ServiceBase work offline?
Yes. ServiceBase is offline-first, so technicians keep working in walk-ins, basements, and on rooftops with no signal. Everything syncs automatically when a connection returns.
Do I have to sign a long-term contract?
No. ServiceBase is month-to-month with no long-term contract, and your data is always yours to export if you ever leave.
How hard is it to switch?
We do it with you. Setup is founder-led — we bring your customers, sites, and equipment over and train your crew personally, so you're live in days, not weeks.

See it run jobs like yours

A 20-minute walkthrough straight from someone who builds it — no script, no obligation.

Free · 20 minutes or less · No commitment