Commercial HVAC/R · Commercial equipment

Field service software built for the real world

Purpose-built for commercial HVAC/R and commercial equipment service.

Engineered for mobile from the ground up. Never lose data or revenue in the field.

100k+ jobs
Dispatched and counting
Offline-first
Never lose work in the field
No per-user fees
Predictable flat pricing
FIG 1.0 — The Ultimate Dispatching Screen
ServiceBase schedule board — technicians scheduled across the day, with a scheduling queue of unassigned jobs

Engineered for speed and reliability. Engineered to never let a slow or lost internet connection slow you down.

No signal? No problem.

Your techs carry the full schedule, every work order, and complete equipment history on their phone — online or off. Work done in a dead zone syncs automatically the moment signal comes back.

  • Native iOS & Android apps
  • Full schedule and work orders, even offline
  • Automatic background sync — nothing lost
ServiceBase mobile app showing a technician's weekly schedule for the week of March 9

Every job, every stage

Your dispatcher's command center. Every job sorts into Scheduled, Assigned, In Progress, and Completed — so you can see what's booked, who's on it, and what's wrapped at a single glance.

FIG 2.0 — Kanban Board View
ServiceBase board view — service jobs sorted into Scheduled, Assigned, In Progress, and Completed columns, each card showing the customer, location, job type, duration, and assigned technician

Stay in sync with the field

Message any tech without leaving the schedule. Pop open a conversation right beside the calendar to confirm a job is done, send the next address, or sort out parts — all in one thread tied to the work. Field updates land instantly, so the office always knows what's happening on every truck.

FIG 3.0 — Inline Instant Messaging
ServiceBase schedule view with two open chat windows — dispatcher Claire messaging field technicians Ben Sawyer and Casey Jones about job progress, next stops, and parts, alongside the scheduling queue and technician roster

Practical software, priced for service teams

01

No per-user fees

Add every tech, dispatcher, and office staffer without watching the bill climb. One straightforward price.

02

Fast and responsive

Built to be quick on a phone in a truck — not a sluggish browser tab. The board loads instantly.

03

Expert support

Talk to the people who build the product. Real answers, fast — no ticket queues or call-center scripts.

See it run jobs like yours

A 20-minute walkthrough straight from someone who builds it — no script, no obligation.

Free · 20 minutes or less · No commitment