Commercial HVAC software that works in the field

Most field service software is built for residential home services — then stretched to fit commercial work. Commercial HVAC is a different job. You manage recurring service across dozens of sites, track the history of specific rooftop units and systems, and send techs into mechanical rooms and onto roofs where the signal drops.

ServiceBase is dispatch and work-order software built for that reality. Schedule jobs across your crew, dispatch the right tech to the right site, and capture everything that happens on each unit — rooftop package units, split systems, chillers, boilers — in one place your office and field share.

It's fast and reliable everywhere, so a tech on a roof or in a basement mechanical room keeps working with no signal and everything syncs the moment they're back in range. And it's flat-priced with no per-technician fees, so adding your whole crew never runs up the bill the way enterprise platforms do.

Commercial HVAC work happens in exactly the places phones lose signal — on rooftops behind steel and concrete, in basement mechanical rooms, in equipment closets. Software that needs a live connection for every tap fails right when your tech needs it.

ServiceBase is fast and reliable everywhere — offline-first by design. The full schedule, every work order, and complete equipment history live on the device. Your tech keeps logging parts, notes, and photos with no bars — and the moment they're back in range, it all syncs automatically. Nothing is lost, and no one loses an afternoon re-entering work at the end of the day.