Custom field service software built on the ServiceBase platform
Engineered for mobile from the ground up. Never lose data or revenue in the field.
Most shops don't need custom software. Some do.
The usual choice is bad in both directions. Off-the-shelf field service software makes you run your business the way the software expects, and a from-scratch build means paying someone to reinvent scheduling, dispatch, and a mobile app before they get anywhere near your actual problem — on a timeline that slips and a budget that doesn't hold.
There is a third option. ServiceBase is a working field service platform today, running commercial HVAC and refrigeration shops in production. The scheduling, dispatch, work orders, equipment history, and offline-first mobile app are built and maintained. You pay for the part that's yours, and it ships on top of software that works on day one.
Where custom work usually lands
Custom workflows
The way your shop actually books, dispatches, and closes work — not a configuration screen bent until it almost fits.
Specialized integrations
Accounting, parts suppliers, customer portals, telematics. If it has an API, it can be wired in.
Data migration from legacy systems
Customers, sites, equipment, and service history brought over from whatever you're on today, including systems nobody supports anymore.
Industry-specific functionality
Compliance logging, refrigerant tracking, contract billing — the things your trade needs and general-purpose software never quite covers.
Multi-location rollout
Divisions, branches, and separate crews on one system, with the reporting to see across all of them.
API access
Your data, reachable from your own tools. No export request, no professional services ticket.
Scoped and quoted before you commit
No open-ended engagement, no hourly meter. A price and a date, agreed up front.
A working session on your data
Not a demo. We sit down with how your shop actually runs — your jobs, your sites, your equipment — and find where the standard platform fits and where it doesn't.
A scope, a price, and a date
What gets built and what doesn't, one number, and one delivery date — agreed in writing before you sign. Not an hourly estimate or a range that drifts.
Built, delivered, and supported
On the same platform that already runs commercial shops in production, supported by the person who built it.
What you're building on
Scheduling, dispatch, work orders, and equipment history — offline-first, in production, not in a roadmap.
Common questions
What does custom work cost?
Is this a from-scratch build?
How long does it take?
What if the standard platform already does what we need?
Who builds and supports it?
Do we own what gets built?
See it run jobs like yours
A 20-minute walkthrough straight from someone who builds it — no script, no obligation.
Free · 20 minutes or less · No commitment